COVID-19 Information

COVID-19 Information

Updated May 18, 2022

Visitation Policy

If a site is not on outbreak or under investigation, then there are no restrictions on in-person visitation. However, given the high levels of community spread, we are asking visitors to consider refraining from in-person visitation at this time.

Visits must still be pre-scheduled (see below), visitors must show proof of full vaccination or a recent negative COVID test, and visitors must screen and wear appropriate PPE while visiting. If a site is on outbreak, only one of the four Designated Support Persons (DSPs) may visit.

Visitors are strongly encourage to supply and bring a KN95 or N95 mask when visiting (unfortunately, we are unable to supply them). If you are not able to bring one, we will provide you with a Level 3 surgical mask. Face shields are also required at all sites which are on otbreak or under investigation.

Visits must be pre-scheduled through Cubigo (see and visitors must provide proof of full immunization, must not have had close contact with a confirmed or suspected COVID-19 case in the last 14 days, and must not have returned from our of country in the last 14 days.

Under the current guidelines from AHS, a COVID positive individual is deemed “Recovered” when all symptoms resolved and the individual has gone 48 hours without a fever. Individuals are not permitted to be PCR tested for 90 days.

Public Disclosure of COVID-19 Cases

Updated: May 18, 2022

COVID is still circulating in the community. Visitors and family members are strongly encouraged to refrain from visiting in-person if possible, when a site has confirmed or suspected COVID.

Kensington Village

The Kensington Village dementia cottages and Personal Supportive Living are under investigation. Only the Designated Support Persons (DSPs) are permitted to visit in-person at this time. 

Long Term Care and Designated Supportive Living (SL4) are not on outbreak or under investigation.

No other Shepherd’s Care site is on Outbreak or Under Investigation.

Further Information

Shepherd’s Care Foundation is committed to transparency with the public and our stakeholders. This page will be updated as soon as we are made aware of any changes.