Shepherd’s Care Foundation Safe Visitation Policy

In late July, the Chief Medical Officer of Health issued Order 29-2020 which provided new guidelines around safe visiting of loved ones in care facilities and congregate living sites. Shepherd’s Care Foundation conducted an extensive survey of our family members on their risk tolerance and preferences for visiting. The result is our Safe Visitation Policy which will be reviewed periodically and discussed for feedback at the Fall Resident and Family Council meetings.

General Visitation Information

  1. The details of the Safe Visitation Policy are available here
  2. All visits will continue to be pre-scheduled. Designated Visitors can schedule visits online here.
  3. All visitors must complete the COVID-19 Visitor Education training. This consists of a training deck and a video. When you arrive, you will be asked to certify that you have completed the training.
  4. Our Safe Visitation Policy was developed in dialogue with our families and residents and with the individual risk tolerance of each site in mind. If there are any disputes about the policy or its administration, please refer to our Dispute Resolution Process.