Our Person-Centered Care Philosophy

At Shepherd’s Care Foundation we practice person centered caring (PCC) – every one of us, each and every day, in all interactions with our residents.  We build warm relationships with our residents, their families, our volunteers and each other in our caring communities.  We take to heart Jesus’ teaching in the Bible to love our neighbours as we do ourselves.

Autonomy, choice and flexibility are the core components of our PCC.  Our role is to make it possible for residents to direct the rhythm of their day.  We know that they are the experts about life in this their home and so we organize our work around their day.  Because we know the person, we tailor activities and choices to what we know they want.  Shepherd’s Care staff members are flexible solution masters – we figure out how to meet residents’ requests.  Their voices are always heard.

We follow the Resident Rights and Responsibilities developed with our residents, and the Behaviour Standards developed by our staff because these guideposts help us to be person centered. People want to live and work in our communities because they are places of person centered care.