Our Person-Centered Care Philosophy
At Shepherd’s Care Foundation we practice person centered
caring (PCC) – every one of us, each and every day, in all
interactions with our residents. We build warm
relationships with our residents, their families, our
volunteers and each other in our caring communities. We take to heart
Jesus’ teaching in the Bible to love our neighbours as we do ourselves.
Autonomy, choice and flexibility are the core components of our PCC.
Our role is to make it possible for residents to direct the
rhythm of their day. We know that they are the experts about life in this
their home and so we organize our work around their day.
Because we know the person, we tailor activities and choices
to what we know they want. Shepherd’s Care staff members are
flexible solution masters – we figure out how to meet
residents’ requests. Their voices are always heard.
We follow the Resident Rights and Responsibilities developed with our
residents, and the Behaviour Standards developed by our staff because these
guideposts help us to be person centered. People want to live and work in
our communities because they are places of person centered care.