Best Practice Leader

Status: Open | Site: Millwoods - Edmonton, AB | Department: Corporate Care and Quality | Closing Date: Mar 29, 2019

At Shepherd’s Care Foundation (SCF) person-centered care is the foundation for all we do in providing care and other human services.  All persons are to be treated with dignity and respect in each and every interaction.  Working for SCF requires the highest standards of personal behavior and ethics, and it is an on-going condition of employment that the Code of Conduct and Behaviour Standards, which may be amended from time-to-time, are complied with at all times.


 Reporting to the Director of Continuing Care, the Practice Leader is responsible in providing overall coordination in the planning, leading, implementation, education, evaluation and ongoing support of clinical initiatives within Shepherd’s Care Foundation mission, vision and values, and standards of professional practice.

Ensures strategies to promote best practice initiatives that are aligned with overall organizational strategic directions and that they comply with the organizational policies and procedures, continuing care health service standards, accommodation standards, relevant legislation and regulations, accreditation standards and Alberta Health Services requirements.

The Practice Leader will coordinate related education and best practice initiatives across the organization to improve the quality of life and quality of care of the residents. 

This includes:

  • Participating in the development of plans and strategies for care services which are aligned with strategic directions for the organization.
  • Acting as a leader and positive change agent to promote ongoing quality improvement in clinical continuing care practice.
  • Leading the assessment, development, planning, implementation and evaluation of clinical continuing care practices, using best practice and the best available research evidence as a benchmark.
  • Inspiring, motivating and coaching clinical staff to become leaders in using and adopting the best available resident care and service practices, focusing on the quality of life of residents.
  • Leading the planning and implementation of new practices, and other corporate clinical initiatives, to support identified strategic organizational priorities in collaboration with the Director of Care.
  • Assessing, planning, developing and delivering clinical and best practice education, as one of a team, to support excellence in practice and service delivery.


  • Collaborates, assesses plans, develops, delivers, and evaluates clinical continuing care practices, to support ongoing, consistent quality improvement and the provision of safe, effective resident care.
  • Works with all relevant stakeholders to assess practices and coordinates clinical best practice change initiatives to meet identified needs in a timely way, ensuring alignment with department, site/division and organizational strategic directions. 
  • Ensures, through collaboration with the management team that best practices are communicated, implemented, evaluated and sustained across the organization. 
  • Identifies and brings forward evidence-based recommendations for action, when practice improvements are needed. 
  • Leads the development and implementation of processes to ensure integrity of data inputted.
  • Collaborates with the management team in the analysis of data, identification of trends and issues and generating of reports to meet the information needs of the stakeholders.
  • Coordinates the LTC RAI users in developing processes that ensure data accuracy, efficient data collection process, assessment completion and data utilization.
  • Ensures in LTC the RAI users correctly code assessments and provide support for validation of coding.
  • Ensures timely completion of LTC MDS assessments, resident/client assessment protocols and care plans.
  • Ensures interpretation of the LTC MDS items follows the Canadian Institute of Health Information (CIHI) Resident Assessment Instrument (RAI), MDS 2.0 and RAPS (CAPS) Canadian Version Users Manual.
  • Provides ongoing leadership for education, data accuracy, data submission and computer applications across the organization.
  • Provides ongoing leadership, instructs staff on technical and professional skills required to utilize the computer based technology and programs and assists staff in application of these skills.
  • Coordinates the submission of RAI data to relevant stakeholders and corrects and resubmits data as required.
  • Ensures that confidentiality is maintained.
  • Participates and assists in any SCF research projects.
  • Participates in annual budget preparation and ensures cost-effective use of  resources.
  • Promotes a safe work environment.
  • Develops as well as coordinates the dissemination and implementation of continuing care practice policies, procedures, etc.
  • Develops, collects, analyzes, and reports on clinical quality indicators to support ongoing quality improvement and evidence-informed decisions, as well as reporting to meet internal and external accountabilities. 
  • Facilitates translation and use of quality indicator information to support staff development and improve the quality of care and life for residents.
  • Supports evidence informed decision making processes by proactively finding, interpreting and applying evidence (e.g., research, clinical practice guidelines) to practice.  Promotes research and evidence literacy in all interactions with management and staff.


  • Health related discipline with current membership in good standing of professional designation. (i.e.: Registered Nurse, BSCN, Licensed Practical Nurse,).
  • Supplemental courses in adult education will be asset.
  • Recognized RAI credentials or equivalent preferred.
  • Baccalaureate degree in a health related discipline strongly preferred, but equivalencies will be considered for those who have a combination of experience and knowledge.
  • A gerontological certificate would be an asset.
  • A minimum of 5 years clinical or progressively responsible work experience at management level in continuing care.
  • Demonstrated ability to facilitate practice change.
  • Demonstrated exemplary critical thinking, analytical and leadership skills.
  • Demonstrated ability in clinical practice.
  • Strong project management experience (planning, assessing, and organizing activities and resources to deliver a result within specified timelines).
  •  Clear aptitude for detail-oriented work.
  • Demonstrated skills in leadership, communication, teamwork, organizational skills including the ability to research, plan, implement, and evaluate complex initiatives to monitor performance management, concern resolution process and customer service., assess progress and modify strategies to ensure success. 
  • Strong organizational, computer and presentation skills are required in this position.

Apply by completing application and uploading cover letter/resume.  A Vulnerable Sector Check must be completed prior to start date.  

We wish to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted.

Shepherd’s Care Foundation is "Dedicated to the Celebration of Life in a Caring Christian environment"